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Interactive Sessions | Security/Confidentiality | Miscellaneous Issues
Interactive Sessions
Who can participate in graphic details sessions?
What are you asking me to do as a member of a graphic details panel?
How will I know when sessions are available for my participation?
What is the format of interactive sessions?
How long will each interactive session take to complete?
How do you select physicians to participate in a particular session?
How long will each interactive session be available for participation?
Can I refer colleagues to be members of the panel?
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Who can participate in graphic details sessions?
Physicians and/or academicians are invited to participate in sessions.
What are you asking me to do as a member of a graphic details panel?
graphic details (created by the founders of Dot Com Advisors) was specifically
created to offer physicians an innovative way to interact with pharmaceutical
and biotechnology companies. graphic details actively recruits a panel of
physicians who have a high level of therapeutic expertise.
As a member of the graphic details panel, you will have the opportunity to provide your
opinions through or rich and engaging online interactive sessions.
How will I know when sessions are available for my participation?
You will receive an email invitation to participate in each of the
sessions appropriate to your specialty. This invitation will then be
followed by reminder emails in the event you are unable to respond
to the initial invitation.
What is the format of interactive sessions?
Interactive sessions may ask you to review promotional materials (eDetailing),
to act as a consultant (eAdvisory Boards), or to participate
in market research (eg, ad testing). The form, purpose, and intent
of each interactive session will be clearly identified. Please see
our Terms of Service Agreement for further information.
How long will each interactive session take to complete?
Although every session is different, we anticipate most physicians
will complete promotional sessions in approximately 10 minutes. The
expected duration of each session will be clearly identified in your
program invitation and at the beginning of each session.
How do you select physicians to participate in a particular session?
Physicians are selected from our panel based on requests from our clients.
Typically these requests are based on one or more demographic variables,
including specialty, geography, managed-care affiliation, practice
type, and prescribing habits.
How long will each interactive session be available for participation?
The success of a given interactive session depends on participation
from as many of our invited panel members as possible. We therefore
will make all reasonable efforts to see that you have sufficient time
to respond. Each interactive session will be available for a minimum
of 2 weeks. You will receive email reminders when a session is available
for your participation.
Can I refer colleagues to be members of the panel?
We welcome physician referrals. If you have a colleague who you think
would like to participate, please go to our Refer Your Colleague area.
For each referral, you will be entered into a drawing to win a valuable
gift from graphic details.
Here's a fast and easy way to let your colleagues know about
graphic details.
Simply click here, then enter your name
and email address and the names and email addresses of your colleagues in the
spaces provided. When you are done, please click the SUBMIT button.
In appreciation for panel member referrals, graphic details
will conduct a drawing each month from the names of our panel members who submit
colleague referrals during each given month. Panel members who refer
a colleague who registers with graphic details
will receive 1 entry (for each colleague who joins our panel) into the monthly
drawing to win their choice of several prizes.
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Security/Confidentiality
Is my personal information secure?
Will any third parties have access to my personal information?
Are my answers confidential?
What do you do with the information I submit?
What am I allowed to do with the information provided to me during each session?
What do I do if I completed an interaction but keep getting emails inviting me to complete it again?
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Is my personal information secure?
Completely. As described in our Privacy Policy,
we are committed to safeguarding your privacy online. When you participate,
your personal information on our site is encrypted using industry standard
security software. Your answers are never shared with client companies in any manner
that can personally identify you. All of our reports to clients consist
of aggregate and anonymous data.
Will any third parties have access to my personal information?
graphic details will never sell or lease your personally identifiable
information to any outside parties.
Are my answers confidential?
Absolutely. Your specific answers are never shared with client companies
in any manner that can personally identify you. We do share non-personal
data with clients, but only in aggregate form. Please see our
Privacy Policy for more information.
What do you do with the information I submit?
Your responses are combined with those from our other panel members
and reported to our clients as aggregate and anonymous data. Our clients
may use such information to help direct future marketing or educational
efforts. In addition, we use your answers and opinions, as well as
your interests and needs, to tailor the content of subsequent interactive
sessions you may participate in. Finally, with your permission, we
use your answers to offer value-added services to you (eg, invitations
to symposia, continuing medical education or new clinical reprints).
What am I allowed to do with the information provided to me during each session?
The information in each interactive session is provided to you on a
confidential basis, solely for your participation in that particular
session. You agree not to copy, print, save, or forward any part of
such content. You are bound by the Terms of Service Agreement
that you agreed to when you completed your registration.
What do I do if I completed an interaction but keep getting emails
inviting me to complete it again?
We may not have received a completed interaction if you lost your connection
before you finished the interaction. In order to receive credit for
the interaction, you must complete the session again. If there is still
a problem, please email us at questions@gdetail.com
or contact Customer Service at 1-888-725-3697.
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Miscellaneous Issues
Is there a help line I can call if I have problems with interactions?
How do I update my profile (eg, email address, mailing address)?
What if I forget my Password or User Login Name?
Can I put my membership on hold while I am on vacation?
How do I permanently leave the panel?
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Is there a help line I can call if I have problems with interactions?
Yes, please feel free to call our toll-free Customer Service help line
at 1-888-725-3697 between 8:30 am and 5:00 pm EST, Monday-Friday, and
one of our Customer Service representatives will be happy to answer
any questions you may have. You may call at times other than those
listed above to leave a detailed message, and a member of our staff
will get back to you with an answer by the next business day. You can
also contact Customer Service via email:
customerservice@gdetail.com.
How do I update my profile
(email address, mailing address, etc.)?
You can update your profile by logging in and selecting Update Your
Profile. You may be asked to repeat the login process for security
purposes. You can also call our toll-free Customer Service group at
1-888-725-3697.
What if I forget my Password or User Login Name?
If you can't remember your password, you can retrieve it by clicking
Forgot Your Password. You will be prompted to provide your User Login
Name and the "Magic Word" you entered during registration.
Your password will then be provided. If you have forgotten your User
Login Name, please contact Customer Service.
Can I put my membership on hold while I am on vacation?
Yes. Please call Customer Service and tell a representative
the dates you would like your membership to be placed on hold. You
will not receive any emails or invitations from us during that time
and will be automatically reinstated at the end of that period.
If you wish to restore your membership before that time ends, simply
ask Customer Service to reinstate you.
How do I permanently leave the panel?
Please call Customer Service and tell a representative that
you wish to be removed from the graphic details physician panel or email
us at questions@gdetail.com.
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